It's important to increase your marketing efforts now to attract new clients before the market takes a downward turn, Richard Earls advises. The goal is to market aggressively when times are good, so when slow times occur you will already have a large client base.
Beginning Sept. 17, Southwest Airlines will allow only cats and dogs to fly as emotional support animals, limit the animals to one per passenger and require the animals to be leashed or caged at all times. "We welcome emotional support and trained service animals that provide needed assistance to our customers," said Southwest's Steve Goldberg. "However, we want to make sure our guidelines are clear and easy to understand while providing customers and employees a comfortable and safe experience."
United Airlines has entered into a partnership with Michelin Guides to provide MileagePlus members access to exclusive events in New York, Washington, D.C., San Francisco and Chicago. Members can use their miles to bid on the events, which include guide launch events with cocktails and tasting stations from the new Michelin chefs of 2019.
Andrew Watterson, Southwest Airlines' chief revenue officer, is proud of his airline's website, which he said is "blazing fast" because Southwest sells its flights as a bundle. "We do not nickel-and-dime you and try to make our money on selling you extra stuff, so we want our funnel to be really fast and really friction-free," he said.
Alaska Air Group reported a 7.6% year-over-year increase in July's revenue passenger miles, a 6.8% rise in available seat miles for the month and a load factor of 87.7%, up from 87% in July 2017.
American Airlines travelers flying in economy class can now pre-order light meals through the airline's reservation system. Passengers pay for the meals when they are served.
Visitors to Los Angeles who are looking to save money should check out a variety of free summer events. Travelers can listen to evening jazz performances at the Los Angeles County Museum of Art, show off their dance moves at the Music Center's Dance DTLA and do yoga at Runyon Canyon.
United Airlines has launched its United Corporate Preferred initiative, a three-tiered program that provides priority upgrades and re-accommodation for corporate travelers. Businesses with United contracts and members of the carrier's new Propel program for small and midsize enterprises are eligible for the program.
Carnival Cruise Line's new Horizon offers a wide variety of entertaining activities and attractions for guests to discover including wellness classes, a WaterWorks park with a Dr. Seuss theme and Carnival's Quest adult scavenger hunt.
A recent survey found when millennials are deciding on their family vacation plans, they care most about convenience, pricing and safety, and agents can use these factors to their advantage during the selling process, says Richard D'Ambrosio. For example, agents should avoid offering travel destinations that are viewed as unsafe or booking accommodations far from desirable attractions, advises Chris Fair of Resonance Consultancy.