UPS has fallen behind its competitors in terms of its supply-chain technology, with many processes still manually performed, and will be spending $20 billion in an attempt to catch up, writes Paul Ziobro. The age of the company's supply network and its unionized workforce are potential obstacles to such technological streamlining, Ziobro notes.
Lego will always be about encouraging imagination through building with bricks, but the company can also do more with integrating technology into the play experience, says Niels Christiansen, CEO of Lego Group. "When you talk about mission- and purpose-driven companies, in my mind Lego is the prime example of that in the world," he says.
Saying "thank you," whether privately or publicly, is the easiest way to improve relationships and culture, writes Joel Garfinkle. "Both those higher up and those high-performers you'd like to attract to your team will remember how you praised others," he writes.
An 18-year study of US companies found CEOs defined as "overconfident" experience less staff turnover and are superior innovators, write Kenny Phua, T. Mandy Tham and Chishen Wei. Overconfidence in this context referred to CEOs whose stock options had vested but hadn't been exercised, signaling a high level of confidence in the company's future.
Instead of ignoring flaws in the workplace, good leaders acknowledge and accept them as the first step toward positive change, writes Dan Rockwell. Look to work closely with people, warts and all, rather than falling back on processes and systems.
People who don't feel valued will leave your organization, which leaves a lasting mark on a manager's legacy, writes executive coach Shubha Apte. "It is too late to applaud a person on his last day of employment with the company, even if you are doing it out of courtesy," Apte writes.
Plante Moran encourages innovation through a culture of experimentation and easy access to leadership, particularly in IT, says Chief Information Officer Paul Blowers. "There is no shortcut to get to a caring, inclusive, growth-oriented culture -- you have to talk about it, believe in it and live it out every day," he says.
Poor posture may cause aches and pains and is usually treated with strength training and other exercise, says Eric Robertson of the American Physical Therapy Association. Office workers should take frequent breaks that involve stretching or quick walks, he recommends.
Tesla is cutting 9% of its workforce, and language in a severance document requires acknowledgment that the worker "had the opportunity to raise any safety concerns, safety complaints, or whistleblower activities against the company, and that if any safety concerns, safety complaints, or whistleblower activities were raised during your employment, they were addressed to your satisfaction." Experts in employment law say such language likely will discourage dismissed workers from coming forward with any safety-related concerns.
The Supreme Court will hear Apple's appeal of a class-action lawsuit in which consumers say the company monopolizes the app-distribution market. Apple says only app developers, not consumers, have the right to sue on these grounds.
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